Well, I think we'll help by staying calm, for one. Whoever knows how to fix this issue will have a much better chance if we aren't running around with our heads cut off. Figuratively, since we can't exactly run right now.

[ so they were doing Something already at least!! ]

Do you have any friends here? I should message mine and see if they're doing okay. My, um, roommate was probably in bed when this started, if I had to wager a guess.