He waits for Alex to get through that one on his own because he's really not good at reassurances. Thankfully, it isn't a long wait.

"No. It wasn't them. It's this goddamn station. So keep calm and try to help me figure out how this is happening." His eyes are sharp and focused for a change as he leads Alex through the doorway. He pats the man on the back for good measure. "Just start from the top."